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Generic notes
Windows
Linux / Unix
Custom
Troubleshooting
P1: When I try to login to the system I get an error
message saying "Couldn't create entity".
S1: You have not created the appropriate database view or
you have not created the database tables. For more
information see database
installation instructions.
P2: The installation shows the message "Java Runtime Environment
1.3 or newer required --" and terminates even though I have
JRE 1.3 or newer.
S2: This happens when you update your Java Runtime Environment and
after installing the new version uninstall the old version. Re-installing
JRE will fix this problem.
P3: I get page / server not found error when trying to
use Sirid.
S3: There are several possible causes:
1. HTTP and / or HTTPS ports are already in use: Open
<InstallDir>\siridlog.txt and search for text "Address
already in use: JVM_Bind". If you can find that
text, some other server has already reserved port 80 (and /
or port 443). Re-install Sirid and choose some ports which
are free (e.g. 8080 and 8443) or close the server which
reserves the ports and restart Sirid.
2. The server hasn't started because it couldn't connect to the
database: Open <InstallDir>/siridlog.txt and go to the
last line in the file. If the line is "[SiridDS] XA
Connection pool SiridDS bound to java:/SiridDS" then the
database connection has failed. Kill the Sirid server
process and verify that the settings you gave during
installation were correct and that the database server is
running.
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